Yesterday’s post I reviewed our trip from Toronto to Florida and getting onboard the beautiful Disney Dream cruise ship. I shared with you the protocols for getting onboard and left you at the end of Embarkation Day evening as we anxiously awaited information on the whereabouts of our checked baggage.
Tuesday morning we woke up after a sleepless night of worrying about our luggage. I woke up with a sore throat (from lack of sleep) and decided a high Vit C breakfast was what was needed as we anxiously awaited word on our bags.
At Guest Services, Pablo was kind and compassionate in listening to our concerns and easing our anxieties about our lost luggage and sadly assured us that our bags were NOT on board the ship. He told us to stay tuned and they would soon update us on the whereabouts of our bags.
So… on this sunny Sea Day we tried to take our minds off our lost luggage and enjoy our time on board. I found joy in the little details of being onboard a Disney Cruise… things like these little details that make me smile.
Just after Noon the text from Guest Services came across our Disney Cruise Line App… “Good morning Nicole & Susan, Guest Services have been trying to contact you to inform you that your luggage was found on the motor coach and will be available for pick up at the Help Desk inside the Port Canaveral Terminal. We will be applying a $400 On Board Credit to each one of you as a gesture, thanking you again for your patience and understanding. Your Guest Services Team”.
Gotta tell you… I cried when I read this text. Our bags were found!! All our contents would be safe and even though inconvenienced to not have them with us (which became a running joke the rest of the cruise), they were safe at the Port and Disney was looking after us well. We were able to use the onboard credit given to us by Disney to purchase a few t-shirts, tops and beach cover-ups that would see us through the week, although we would be wearing our same shorts throughout the cruise… but with our new Minnie underpants, which in our 40’s and 50’s we never dreamed we would own, we were all set!
Once relaxed we were able to enjoy the rest of our sea day, hanging by the family pool watching Tangled on the FunnelVision, meeting up with some Disney characters on deck and taking a ride on the super fun Aqua Duck, Disney’s water coaster on board the Dream.
Can I just brag about how amazing the Disney Dream’s Guest Services are? Simone, one of the guest services reps, lent me her flat-iron for the remainder of the cruise so I could at least straighten my hair and look “normal” during the cruise and dinner. (Ah the plight of wavy hair and bangs!). I was blown away by her kindness… and how well looked after we felt by the entire team on the Disney Dream, including our US and Canadian reps, Jennifer and John, who were onboard working tirelessly to help in finding our bags along with the cruise crew.
Dinner was in the Animator’s Palate on our Sea Day evening. Tanner and Made were thrilled to hear that our bags had been found and kept us entertained throughout our delicious meal. Tonight’s entertainment in the dining room was “Finding Nemo” themed with Crush, Merlin and Dory chatting with guests inside the “human tank”.
After dinner was pre-show drinks in Pink, the oh-so-pretty Champagne bar in The District (adults only area), Beaty and the Beast production in the main theatre, and then up on deck for the Disney Ever After deck party and Fireworks at Sea! You can check out the fireworks on my Instagram Reels at @shawkes_vacationdreammaker.
As the sun set on our stressful embarkation and lost luggage saga, we went to bed Tuesday night FULL of gratefulness for answered prayers and for the Disney Cruise Line crew and Disney Reps who worked so diligently to find our bags and set us up well to enjoy the remainder of the cruise.
Next stop… Castaway Cay!! Come back tomorrow for our two days at the Disney private island in the Bahamas (the best cruise private island in my opinion!)
Until next time,
~ Sue ~
Your Vacation Dream Maker